Last updated October 2026
This notice explains how Structure Wellness Limited ("we", "us") uses personal information collected through this website and when we run The Reset. We are the data controller for this information.
Contact us
Structure Wellness Limited, Stevenson Square, Northern Quarter, Manchester. Email sean@structure.org.uk with any question about your data.
When you send an enquiry
We collect what you enter in the form: your name, work email, organisation, organisation size and, if you choose to give them, your role, phone number, the packages you're interested in, your preferred timing and your message.
We use this only to reply to your enquiry and, if you go ahead, to set up your booking. Our lawful basis is our legitimate interest in responding to business enquiries, and taking steps at your request before entering into a contract. We won't add you to a mailing list or send you marketing unless you ask us to.
The form is delivered to our inbox by FormSubmit (formsubmit.co), a third-party form service. Our website is hosted by a third-party provider, which may log basic technical information such as your IP address to keep the site running and secure.
We keep enquiry details for up to two years after our last contact with you, unless you become a client, in which case we keep them for as long as our contract requires and our legal obligations demand.
If you attend The Reset
- What we collect: your name, company, dietary and access needs from the pre-arrival questionnaire, and your survey responses. Nothing beyond what we need to run the programme safely and report outcomes.
- Who sees it: dietary and access information is seen only by our operations and catering teams. Your individual survey responses are never shared with your employer; employers receive only aggregated, anonymised results.
- What you say in sessions stays in the room and is never reported to your employer.
- How long we keep it: only as long as needed for your cohort and the following cohort cycle, after which it is archived or deleted under our data policy.
- Your requests go to us directly, not through your employer.
Cookies
This website doesn't use cookies for advertising or tracking, and doesn't load fonts or scripts from third-party services.
Your rights
You can ask to see the personal information we hold about you, ask us to correct or delete it, ask us to restrict or stop using it, or ask for a copy to take elsewhere. Email sean@structure.org.uk and we'll respond within one month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.